Services

  1. How do I get a birth, marriage or death certificate?
  2. How do I get or replace a health card?
  3. Where can I find information about the Ontario Drive Clean program (vehicle emissions)?
  4. How do I apply for a student loan (OSAP)?
  5. How do I apply for affordable housing?
  6. How do I apply for social services?
  7. Someone special to me is celebrating an anniversary or birthday.  How do I get a congratulatory scroll?
  8. How do I get on the Voters’ List?
  9. How do I get or replace a passport?
  10. How do I get or replace a SIN (social insurance number) card?
  11. Where can I find information about summer jobs and other employment opportunities for youth and students?
  12. I’m nearing retirement and want to apply for my pension.  Who do I call?
  13. What is the Legislative Page Program and how do I apply?

1. How do I get a birth, marriage or death certificate?

Births, deaths and marriages are recorded by the province through the Office of the Registrar General. For applications and further information, visit the
Life Events
page on the Ontario Ministry of Government Services website. But if you require emergency service, contact my office for help.    top

2. How do I get or replace a health card?

The Ministry of Health and Long-Term Care provides information on how to get or replace a health card. When applying for a new health card, you must bring three (3) original documents to prove citizenship/immigration status, residency in Ontario and identity. For more information, visit the Ministry of Health’s OHIP factsheet for more details on health cards and OHIP.    top

3. Where can I find information about the Ontario Drive Clean program?

The Drive Clean Program is managed by the Ministry of Environment. Visit the Ontario Drive Clean website for more details.   top

4. How do I apply for a student loan (OSAP)?

The Ontario Student Assistance Plan is run by the Ministry of Training Colleges and Universities.  For more information on the program, to apply or check the status of your application, visit the OSAP website.   top

5. How do I apply for Affordable Housing?

The subsidized housing program is operated by the City of Hamilton, which helps low- to moderate income families, seniors and individuals obtain affordable housing on a rent-geared-to-income basis. City of Hamilton Housing operates as a citywide and multi-tiered network, including agencies, housing providers and the CityHousing Hamilton office. For applications and further information, visit the City of Hamilton Housing website.   top

6. How do I apply for Social Assistance (Ontario Works or ODSP)?

You can begin the application process for Ontario Works or the Ontario Disability Support Program (ODSP) over the phone or in person at a local Ontario Works office. At the beginning of the application process, you will receive information about the Ontario Works program. You will also be told which information and documents may be needed to complete the application process, for example:

  • Social Insurance Number
  • Health Number
  • proof of identity and date of birth
  • employment history/information
  • income and asset statements
  • shelter costs
  • status in Canada

The application process is completed in person at your local Ontario Works office. You will be required to complete and sign all necessary forms, including the application for assistance, and a participation agreement outlining the specific employment activities that support your best route to sustainable employment. You will also need to provide any required information and documents.To begin the application process, please contact your local Ontario Works office.

City of Hamilton (East)
119 King Street West
Third Floor
Hamilton, ON L8P 4Y7
 
Intake: 905.521.7280
TDD/TTY: 905.546.8276
Hamilton East ODSP
2255 Barton St. E.
Hamilton, ON L8H 7T4Intake: 905.548.4800
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7. Someone special to me is celebrating an anniversary or birthday.  How do I get a congratulatory scroll?

Representatives of the different levels and branches of government will send special congratulatory messages and/or certificates to people celebrating significant birthdays, wedding anniversaries or other events. If you or someone you know will soon be celebrating a special birthday or anniversary, or commemorating a special event, you can request special greetings by calling Paul ’s constituency office at (905) 545-0114 or 1-800-411-6611 (NOTE:the recipient or requestor must live in Hamilton East-Stoney Creek, and scroll requests will only be processed if the recipient lives in Ontario).Here are the criteria:

The Queen will send a congratulatory letter on:

  • a 60th wedding anniversary and all subsequent anniversaries
  • a 100th birthday and all subsequent birthdays

Requests for the Queen’s greetings must be submitted at least three months in advance and they require proof of date of birth or marriage, whichever is applicable (a copy of the birth or marriage certificate is sufficient).

The Governor General will send a congratulatory letter on:

  • a 50th wedding anniversary and at subsequent five year intervals
  • a 90th birthday and at subsequent five year intervals

Requests for the Governor General’s greetings should be sent at least three months in advance.

The Prime Minister will send a congratulatory letter on:

  • 25th to 50th wedding anniversaries in five year intervals
  • 65th and 70th birthdays

On a 50th wedding anniversary or 75th birthday the Prime Minister will send a special congratulatory certificate. Requests for the Prime Minister’s greetings should be sent at least two months in advance.

The Premier of Ontario will send a congratulatory letter to current Ontario residents on:

  • a 40th wedding anniversary and any subsequent anniversary
  • an 80th birthday and any subsequent birthday

Please note that congratulatory letters will not be issued more than once every five years. Requests for the Premier’s greetings should be submitted at least two months in advance.

Paul Miller , your Member of Provincial Parliament (MPP), for Hamilton East-Stoney Creek will send a greeting to a resident of Hamilton East-Stoney Creekon:

  • any birthday, wedding or anniversary or other celebratory occasion

Please submit your request as early as possible.     top

8. How do I get on the Voters’ List?

You can vote in provincial and federal elections and referendums if you are a Canadian citizen and will be 18 or older on polling day.  Most people are registered in the National Register of Electors, which is used to produce the preliminary voters’ lists for provincial and federal elections, by-elections and referendums. If you voted in the last general election, you may be registered to vote at the address where you lived at that time. Elections Canada updates the Register from a number of sources, so if you have moved since then, your address change may also have been registered.  Elections Ontario also maintains its own Permanent Register of Electors. Although information is currently shared between the two organizations, it is best to check with both groups to ensure that you are on both voting lists.  If you have recently moved, turned 18, or have just become a citizen and want to ensure that your name is on the list, contact Elections Canada and/or Elections Ontario for further details.      top

9. How do I get or replace a passport?

Passport Canada is responsible for issuing Canadian passports.  For more information, visit the Passport Canada website.     top

10. How do I get or replace a SIN (social insurance number) card?

Social Development Canada is responsible for issuing social insurance numbers.  Visit the SDC SIN card infopage for more information.     top

11. Where can I find information about summer jobs and other employment opportunities for youth and students?

The Youth Opportunities Ontario program is operated by the Ministry of Training, Colleges and Universities and provides information on summer employment programs, business start-up services, apprenticeships and workers’ rights.  Visit the Youth Opportunities Ontario website for more details.     top

12. I’m nearing retirement and want to apply for my pension.  Who do I call?

Almost all of today’s seniors receive income from Canada’s Public Pensions. Basic financial support is also available to survivors and to people who become too disabled to work and their children. Income Security Programs delivers these pensions and benefits through the Old Age Security (OAS) program and the Canada Pension Plan (CPP).Together, the OAS and CPP provide a modest base upon which Canadians can build their retirement income. For forms and more information, visit the CPP and OAS page on the HRSDC website.     top

13. What is the Legislative Page Program and how do I apply?

Legislative Pages are the grade seven and grade eight students who work in the Legislative Chamber of the Provincial Parliament in Toronto. They serve a Term of Duty of three to six weeks and are granted a leave of absence from school during that time. Pages participate in the legislative process, act as messengers in the Legislative Chamber, meet with politicians and officials, learn how laws are made and how the Province of Ontario is governed.  For application information, visit the Legislative Assembly of Ontario Website for more details.     top